PRIVACY POLICY
This Privacy Policy (“Policy”) describes how Guanitya (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website, products, and services (“Platform”).
Name: GAUNITYA FOOD PRODUCTS LLP
Contact No: +91 81498 55324
Emai Id: admin@guanitya.com
Address: H-001, Rohan Mithila, Viman Nagar, Pune, Maharashtra, India
By accessing or using the Platform, you agree to the terms of this Policy.
1. Collection of Personal Information
We may collect and process the following categories of personal information:
- Full name
- Email address
- Contact number
- Billing and shipping address
- Payment-related information (processed via secure third-party gateways)
Additionally, we may automatically collect certain technical information, including but not limited to:
- Internet Protocol (IP) address
- Browser type and version
- Device information
- Operating system
This information is collected to facilitate transactions, improve user experience, and ensure platform functionality.
2. Purpose of Processing
Your personal information may be used for the following purposes:
- Processing and fulfilling orders
- Verifying identity and payment transactions
- Managing deliveries, returns, and customer support
- Sending transactional communications
- Providing marketing communications, subject to your consent
- Improving our products, services, and website performance
3. Consent
By providing your personal information for the purposes stated above, you expressly consent to its collection, use, and processing.
Where personal information is required for secondary purposes such as marketing, we will obtain your explicit consent or provide you with an option to opt out.
You may withdraw your consent at any time by contacting us at:
📧 admin@guanitya.com
Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.
4. Disclosure of Information
We may disclose your personal information:
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To enforce our Terms of Service or other agreements
- To protect the rights, property, or safety of the Company, its users, or others
5. Payment Processing
All payment transactions are processed through secure third-party payment gateways compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
The Company does not store or retain your payment card details. Payment information is encrypted and used solely for the purpose of completing the transaction.
6. Third-Party Service Providers
We may engage third-party service providers to perform functions on our behalf, including but not limited to payment processing, logistics, analytics, and marketing.
Such third parties shall have access to personal information only to the extent necessary to perform their services and are contractually obligated to maintain confidentiality and data security.
The Company shall not be liable for the privacy practices of such third parties. Users are advised to review the respective privacy policies of these providers.
7. Cross-Border Data Transfers
Your information may be transferred to, stored, or processed in jurisdictions outside your location, where data protection laws may differ. By using the Platform, you consent to such transfers.
8. Communication
By using the Platform, you consent to receive communications from the Company via:
- SMS / RCS
- Telephone calls
- Messaging platforms such as WhatsApp
These communications may include transactional updates, service notifications, and promotional content. You may opt out of promotional communications at any time.
9. Data Security
We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. The Company does not warrant absolute security of information.
10. Cookies and Tracking Technologies
The Platform uses cookies and similar technologies to:
- Maintain user sessions
- Enhance website functionality
- Analyze usage patterns
Cookies used by the Company do not personally identify users across third-party websites.
11. Retention of Information
Personal information shall be retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
12. Age of Majority
By using the Platform, you represent and warrant that you are of legal age to form a binding contract under applicable law, or that you are accessing the Platform under the supervision of a legal guardian.
13. Amendments to Policy
The Company reserves the right to amend, modify, or update this Policy at its sole discretion. Any changes shall become effective immediately upon posting on the Platform.
Continued use of the Platform following such changes constitutes acceptance of the revised Policy.
14. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred to the acquiring entity, subject to applicable confidentiality obligations.
15. User Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent
- Object to or restrict processing
To exercise such rights, please contact us at:
📧 admin@guanitya.com
16. Contact Information
For any questions, concerns, or complaints regarding this Policy or data practices, please contact: